Terms & Conditions

Welcome to CocoaLuxe Home & Spa! We're delighted you're here. As with any serene ritual or luxurious experience, it's important to understand the terms that guide our offerings. By engaging with our website, products, and services, you agree to the following conditions—with clarity, integrity, and shared respect.

1. Use of Our Site

Our website is designed to inspire and empower. You agree to use it lawfully, ethically, and with intention. Unauthorized use—including hacking, reverse-engineering, or scraping content—is strictly prohibited.

2. Intellectual Property

All content on CocoaLuxe, including product descriptions, photographs, brand language, and design, is our intellectual property. Feel free to admire it—but not replicate or redistribute it without express written permission.

3. Product Availability Descriptions

We curate each item with care. While we strive for accuracy, availability and details (such as scent notes, appearance, and sizing) may change. We reserve the right to modify or discontinue products without notice. Any errors are unintended and will be gracefully corrected.

4. Purchasing & Payment

All purchases are processed securely. By placing an order, you affirm that your payment details are valid and authorize us to charge the selected amount. Prices and promotions are subject to change at our discretion.

5. Shipping & Returns

We want every experience with CocoaLuxe to feel seamless. Shipping timelines, fees, and return policies are available on our Policies and FAQs pages. Please review them prior to purchasing.

6. Privacy & Data

Your trust is precious. We handle your data with care and in accordance with our Privacy Policy. We never sell your information, and any communications you receive are crafted with intention and relevance.

7. User-Generated Content

If you share reviews, testimonials, or images with us—thank you! By doing so, you grant us permission to feature your content on our platforms in a way that celebrates your experience.

8. Limitation of Liability & Product Disclaimer

At CocoaLuxe, every product is crafted with intention, quality, and care. However, each individual’s experience with skincare and fragrance may vary. By choosing to use our products, you acknowledge and accept the following:

• No Medical Claims
  CocoaLuxe products are not intended to diagnose, treat, cure, or prevent any medical condition. They are designed to support rituals of relaxation and self-care—not to substitute medical advice or professional treatment.
• Patch Testing Recommended
  While our formulas are thoughtfully curated, we recommend conducting a patch test prior to full use—especially if you have sensitive skin, allergies, or known sensitivities. We are not liable for any adverse reactions or skin conditions resulting from product use.
• Candle & Home Fragrance Safety
  Always follow safety instructions when using candles or diffusers, including keeping them away from flammable materials, children, and pets. CocoaLuxe is not responsible for accidents arising from misuse or negligence.
• General Disclaimer
  To the fullest extent permitted by law, CocoaLuxe Home & Spa shall not be liable for any indirect, incidental, or consequential damages resulting from the use—or inability to use—any of our products or website services.

Your experience matters to us deeply, and we remain committed to transparency, guidance, and continuous improvement.

9. Governing Law

These Terms are governed by the laws of the state of Maryland, United States. All disputes will be resolved in accordance with these laws.